Work Study Job Description

Student Help Desk Assistant

Department: User Support Services (Help Desk)

Location: Learning Resource Center, Room Learning Resource Center

Number of Positions: 10

Hours per week: 8

Semesters: Fall,Spring,

Skills: Computer Data Entry,

Other Skills/Additional Comments:

Basic knowledge of computers and software, particularly Microsoft Office; good customer service skills - in person, on the phone, and through email, trustworthly, patient and willing to learn new technologies.