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OIT Frequently Asked Questions

My computer is broken, help!

Your computer running slow, or your think you downloaded a virus?


I'm looking for software documentation or a schedule of workshops available.

We have lots of help files and in-person training sessions available!


I need an additonal e-mail account set up.

We can set up additional e-mail accounts for departmental, club, sports, or event use.


I'd like to purchase a computer or equipment.

Need a computer or software for school, work, or personal use? There are many options available to employees and students.


I'd like to borrow equipment for my office or an event.

Need an equipment loan or a specific piece of equipment for an event?


Where are you located?

Finding us is half the fun!


I lost my password for my account.

Whether is for Windows sign-on, e-mail, or anything else, we'll get you to the right person.


I want a personal website

Did you know there are great tools built right into your e-mail account?


I'm having a problem with my phone.

So that's why you haven't called yet?


I have a custom programming project I need help with.

No matter how large or small, we can find a solution to meet your custom programming needs.


I want to report a problem on the website.

We appreciate any feedback on our website, thank you for wanting to help.


I need to Reserve a Computer Lab or Conference Room

Holding a training session or event? We'll get you set up.


I think I've received a SPAM e-mail. Who should I tell?

Please do not respond to, or click on links in an e-mail you suspect is SPAM.


I'd like to request publicity for my event on the website.

Great! We're always looking for news to share with the community!


I need our Marywood Department website updated.

Noticed some out-of-date information, or simply want to add an announcement to the website?


I need to connect to a wireless hotspot.

There are wireless networks everywhere! It's easy to get connected.


Submit a Question Want to ask a question that's not addressed on this page? Think that someone else would benefit from the answer? Send an e-mail amyfedele@marywood.edu to submit a new question to our FAQ and we'll do our best to answer it!


The Office of Information Technology (OIT) is located on the Terrace Floor of Immaculata Hall
Contact the office at (570) 340-6048.

All questions or comments to the Help Desk: helpdesk@marywood.edu