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Job Description

Communication, Language, & Literature

Director of the Intensive English Program (#235)


Days per Week: Monday through Friday

Hours per Day: 8:30am to 5:00pm

Length of Meal Period: 30 minutes

Work Period: Employee is required to work occasional weekend and/or evening hours to accommodate recruitment/other student events

Hours per Week: 40

Summary of Duties

The Director of the Intensive English Program (IEP) at Marywood University is responsible for the management, development, and daily operation of this program. The IEP offers coursework designed to help students develop skills in written and spoken English that will allow them to succeed in college-level degree programs. The Director reports to the Chair of the Department of Communication, Language, and Literature. This 12-month administrative position oversees instruction, curriculum development, placement testing, budgeting, scheduling, website updates, advising, and staffing. In addition, the Director conducts an annual program assessment of the IEP and maintains IEP’s membership in professional organizations. The job requires on-going communication and collaboration with multiple constituencies, including students, faculty, admissions, and support staff.

The Director will develop and intensify the academic rigor of the current IEP curricula and collaborate with key members of the university to grow a new student base and assure retention. The Director helps students make a smooth transition to the undergraduate programs and facilitates admission to graduate programs at Marywood. The Director may be asked to teach one course per year as part of this contract.

The Director meets a minimum of two times per term with international students to provide extra academic support as needed, in addition to general advising services. The director monitors student progress in both academic and non-academic areas and addresses problems and concerns that may arise. Other responsibilities include attending International Student Orientations in collaboration with staff in the Admissions Office and the Office of International Affairs and giving presentations and hosting general information sessions during orientation.



A Master’s degree is preferred with expertise in teaching English as a Second Language.

Work Experience Requirements

A minimum of three years in a related field, including advising, teaching, or providing academic support, preferably in higher education and/or with English-language learners.

This position requires an understanding of and willingness to operationalize Marywood’s mission and core values. The ideal candidate is someone with mature professionalism and a self-propelling interest in service-oriented work.

Special Qualifications

Skills Required:

  • Excellent written and verbal communication skills
  • Strong management skills and the ability to provide and model exceptional student service
  • Highly organized with a strong ability to establish priorities and manage multiple responsibilities
  • Skilled with technology and able to utilize software to provide effective student service
  • Demonstrated ability to work with students and families from diverse backgrounds and experiences


Skills Preferred:

  • Background in counseling or student advising
  • Experience collaborating with faculty and administrators on program development, especially in higher education

Essential Elements

  • Provide oversight of the daily operation of the IEP, including responding to all inquiries
  • Support international students in multiple areas of student life, including academic advisement from the first day of testing through completion of the program
  • Provide ongoing program evaluation and collaborate with others to revise course offerings and overall program to meet University needs and offer programming and services competitive with institutions in Marywood’s cohort
  • Demonstrably contribute to and adhere to the IEP Academic Master Plan and the Strategic Plan
  • Keep current and disseminate information on best practices regarding English as a second language theory and methodology
  • Maintain correspondence with and membership in the American Association of Intensive English Programs and Penn TESOL (Teachers of English to Speakers of Other Languages) – East; attend Penn TESOL-East conferences
  • In consultation with faculty, research and select textbooks and supplementary student materials; place textbook orders with appropriate personnel; work with textbook companies to obtain desk and/or examination copies; prepare and distribute required textbooks for all program classes
  • Interview, hire, mentor, and create contracts for faculty in both the IEP non-credit classes and the Language 101 and 102 credit courses
  • Coordinate placement testing for international students; facilitate subsequent course placement and registration, and distribute student schedules
  • Work with Registrar to facilitate Bridge, in which students take approved undergraduate courses in conjunction with required IEP courses
  • Maintain close contact with faculty regarding student performance, progress and well-being
  • Conduct conferences a minimum of two times per term to monitor student progress and address concerns; accommodate requests from students or teachers for additional meetings as needed
  • Research, select, administer, and evaluate pre- and post-program reading assessments
  • Facilitate student transitions to undergraduate and graduate programs
  • Monitor classes to ensure all faculty follow the curriculum
  • Communicate with the Registrar’s Office and the IEP faculty concerning class lists, deficiency reports, and final grades
  • Create, distribute, and collect student evaluations of all teachers and classes
  • Prepare and submit the academic portion of the IEP budget, including faculty salaries, supplies (e.g., eds/tapes, teacher manuals) and coordinators

Other Elements

  • Work with Registrar’s Office to list all course offerings for both IEP and Language 101 and 102
  • Arrange logistics (including schedules, classrooms, etc.) for both the IEP non-credit courses and the Language 101 and 102 credit courses
  • Maintain office hours
  • Maintain file of course syllabi
  • Coordinate and participate in Orientation events for international students
  • Organize the Certificate Awards Reception at the conclusion of each program, including invitations, certificate production, food, and beverages
  • Update the website concerning both the IEP and Language 101 and 102 classes
  • Provide IEP content and updates for the Office on International Affairs brochure, the International Guidebook and similar publications and resources
  • Work on relevant areas of the Search Engine Optimization Campaign

Marywood University is committed to being an equitable and inclusive workplace, and we encourage applicants who share our vision to apply. EEO/AA employer.
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