What should I do if I believe I have been the victim or a witness to discrimination, harassment or assault?
How do I get a new medical card or get help with medical claims?

Contact 1-877-439-6552 or www.aetnanavigator.com

Who do I contact regarding dental questions?

Contact  MetLife at www.metlife.com or 1-800-942-0854 (Mon-Fri, 8 AM to 11 PM EST)

What do I do when my child is too old to be on my medical/dental/vision plan or is no longer a full-time student?

Notify Human Resources so the appropriate COBRA paperwork can be generated offering coverage at the individual's own expense through Marywood.

When do I need to contact Human Resources?

When you:

  • Have an address change
  • Get married
  • Get divorced
  • Have a baby
  • Have a death in the family
  • Need to be out due to an extended illness of your own or a family member (FMLA)
  • If you want to change your payroll deductions
  • If you're terminating employment or changing job status.
How much will I make doing Federal Work-Study?

You will be paid minimum wage for any hours worked up to the amount listed on your Financial Aid Award. Contact the Financial Aid Office for information regarding your award.

What schools participate in CIC & Tuition Exchange?

See www.tuitionexchange.org or www.cic.org

(These links can be found on the Useful Links page.)

What is Federal Work-Study?

The Federal Work Study Program provides jobs for students with financial need, allowing them to earn money to help pay education expenses.

When can I change my flexible benefits options?

Benefits changes can only be made during the open enrollment period. (May 1-June 1 ). The change would become effective July 1. Changes can only be made mid year if there is a change in:

  • Employment status
  • Change in dependent eligibility
  • Change in number of dependents
  • Change in marital status
  • Change in residence