Campus Map/Tour Request Information Employment A-Z Index Directories
EDU Site
A Bold Heart Centennial Campaign

Policies and Procedures Manual: Disability Grievance Procedures

AAUP absence accreditation adjunct administration administrator affiliate affirmative alerts animal-research appeal Archives artist assault assistant-professor associate-professor attendance award benefits budget bylaws chairperson cheating citation civil class Commencement commitment committee compensation complaint computers confidentiality conflict consultant consulting contract convocation Convocations copyright core course creativity curriculum deadly-weapons dean degrees delegation department disability discipline discrimination dissertation doctoral-degree drug emergency employee employment entertainment ethics evaluation exempt expenses Faculty faculty federal fireworks fulltime gifts goals grievance guests harassment health hiring holidays home-page honesty honorary honors instructor Intellectual-property IRB leadership leave lecturer legal librarians Library loan master-schedule medical Medical Leave meetings membership mileage military minutes mission nonexempt nonuniversity notifications objectives osha pagemasters parttime payroll personal-vehicles personal-web-pages plagiarism plan Policy political posthumous pre-tenure privacy pro-rata probation professor program progressive promotion property rank records redflag regular remembrances remuneration research Research resignation retrenchment sabbatical safety scholar scholarship seal search Security semester Senate service severe-weather Sisters smoking snow-days Speakers staff state student-handbook students succession syllabus teaching temporary tenure term termination theft thesis threats travel tuition vacation values violent-acts weather web
Export to PDF

Policy Statement

Students are strongly encouraged to contact the Office of Student Support Services at the first sign of any difficulties obtaining their approved academic accommodations from faculty, or if they encounter difficulties related to their disabilities from any Marywood University staff, administrators, or students.

It is the policy of Marywood University not to discriminate on the basis of disability.  The University has adopted an internal grievance procedure providing for prompt and equitable resolution of grievances by either students or employees alleging any action prohibited by Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. § 794) or the relevant U.S. Department of Health and Human Services regulations implementing the Act (34 C.F.R. Part 104) (together, "Section 504").  Section 504 prohibits discrimination on the basis of disability in any program or activity receiving Federal financial assistance. The Law and Regulations may be examined in the office of the Section 504 Coordinator, Dr. Patricia E. Dunleavy, Associate Vice President for Human Resources, Title IX Coordinator, and Affirmative Action Officer, who has been designated to coordinate the efforts of the University to comply with Section 504.

Any person who believes she or he has been subjected to discrimination on the basis of disability may file a grievance under this procedure. It is against the law for the University to retaliate against anyone who files a grievance or cooperates in the investigation of a grievance.  The University will make every effort to protect the grievant from retaliatory action.  Any individual who retaliates against the grievant will be subject to discipline up to and including discharge from employment and/or termination of student status.


All alleged incidents involving disability discrimination are to be dealt with immediately.  When a Marywood University employee or student believes s/he has been the victim of disability discrimination or witnessed disability discrimination, the following procedures should be used:

  1. Grievances must be submitted to the Section 504 Coordinator, or her designee, within 30 calendar days of the date the person filing the grievance becomes aware of the alleged discriminatory action.  (Special circumstances warranting later filings will be considered on a case-by-case basis.)  A grievant may contact the Vice President for Enrollment Management if he or she feels he or she cannot contact the Section 504 Coordinator, who will designate an appropriate person to fulfill the Section 504 Coordinator's responsibilities under this policy.
  2. A grievance must be in writing and must contain the name, address and other contact information of the grievant, describe the problem or alleged action alleged to be discriminatory in sufficient detail to inform the Section 504 Coordinator of the nature and date of the alleged violation and permit an adequate investigation to be conducted, include the names of University employees or students involved and state the remedy or relief sought.
  3. The Section 504 Coordinator (or his or her designee) shall conduct an investigation of the grievance. The investigation may be informal, but it will:
                 a.  be impartial and thorough;
                 b.  permit the grievant and his or her representative, and in the case of  
                      students, his or her parents, to examine relevant records maintained by
                      the University and participate in the process;
                 c.  afford the grievant an opportunity to present witnesses and evidence;
                 d.  afford all other interested persons an opportunity to submit evidence
                      relevant to the grievance;
                 e.  remain confidential except to the extent necessary to conduct a review of
                      the facts and to the extent authorized by law.
  4. The University will make appropriate arrangements to ensure that disabled persons are provided other accommodations, if needed, to participate in this grievance process.  Such arrangements may include, but are not limited to, providing interpreters for the deaf, providing taped cassettes of material for the blind, or assuring a barrier-free location for the proceedings. The Section 504 Coordinator will be responsible for such arrangements.
  5. The Section 504 Coordinator will issue a written decision on the grievance no later than 30 days after its filing, unless further time is necessary to investigate thoroughly the grievance due to unusual circumstances or the grievant agrees to a continuance.  The decision will contain a summary of the grievance and the proceedings to date, a determination as to the validity of the grievance and a description of the resolution, if applicable.  A copy will be provided to the grievant and the accused.
  6. The person filing the grievance may appeal the decision of the Section 504 Coordinator by writing to the President of the University within 15 days of receiving the Section 504 Coordinator's decision.  In the appeal notice the grievant may, but is not required to, explain his or her objections to the Section 504 Coordinator's decision.  The President of the University or her or his designee will consider those objections, review the record and the Section 504 Coordinator's decision and conduct further investigation if warranted.  The President of the University shall issue a written decision in response to the appeal no later than 30 days after its filing, unless further time is necessary to thoroughly investigate the appeal due to unusual circumstances or the grievant agrees to a continuance.  A copy will be provided to the grievant.
  7. The Section 504 Coordinator will maintain the files and records relating to such grievances and decisions.
  8. The availability and use of this grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U. S. Department of Health and Human Services, Office for Civil Rights, the Pennsylvania Human Relations Commission, or any other federal, state or local government agency charged with investigating such complaints.
  9. These rules will be construed to protect the substantive rights of interested persons, meet appropriate due process standards and ensure that the University complies with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and their implementing regulations.

Questions about this policy or the procedures described above should be directed to the Section 504 Coordinator, Dr. Patricia E. Dunleavy, Associate Vice President for Human Resources, Title IX Coordinator, and Affirmative Action Officer.


1996 - Grievance Procedures for Administrative, Professional, and Hourly Employees re Disability Discrimination
1996 - Grievance Procedures for Students re Disability Discrimination
04/03/00 - Approval by the President to combine several civil rights procedures into one document as recommended by the Policy Committee of the University
07/21/03 - Civil Rights Complaint Procedures were revised to incorporate procedures involving students, including disability discrimination
06/24/09 - New Disability Complaint Procedures approved by the President of the University as recommended by the Executive Committee of the Policy Committee of the University
10/04/13 - Approval by the President to conform to procedures in other University policies

Mary T. Gardier Paterson, Esquire | Secretary of the University |